Human skills matter. Sometimes called "soft skills," these are often the hardest to master.

Courage, justice, integrity, empathy, self-control, adaptability, resilience, creativity, collaboration, communication, patience, kindness, credibility, and respect. All these are human skills, and you can learn them. If you only focus on what is easy to measure, it is possible that you are not expending the right energy and effort on critical human skills.

It may be time to focus on growing people in a way that can’t be measured by a number.

It may be time to focus on the skills that make humans indispensable.